Stefan gave two lectures at FACE on introducing the FACE-Q:  How Patient-Reported Outcome Measures (PROMs) can benefit clinical care.

Stefan is a Chartered Psychologist and co-developer (with Drs Anne Klassen (McMaster University, Canada) and Andrea Pusic (Memorial Sloan Kettering Cancer Center, USA)) of the BREAST-Q, FACE-Q, BODY-Q and CLEFT-Q. These PROMs quantify what patients think of the outcome (e.g., appearance, quality of life, adverse effects) following cosmetic and reconstructive treatment/surgery.

Introducing the FACE-Q:
In the aesthetics industry, patients are becoming savvy consumers. They want to know what other patients have experienced in order to make informed choices about treatments and to decide which clinician to use for optimal results. Such information gathered using the FACE-Q can be used to benefit clinical care. The FACE-Q was developed following current best practice guidelines for instrument development to satisfy the stringent requirements of governing and regulatory bodies. The FACE-Q is used internationally in clinical trials and research. It is also designed to be used by individual clinicians and technicians in their cosmetic practice to enable them to collect data from patients about expectations, satisfaction, outcomes and experience of care. For example, using the FACE-Q, a clinician may find that his or her patients considered their treatment outcomes to be excellent, but that they did not like his/her manner or were not satisfied with the office staff. Rather than lose dissatisfied patients to other providers, the clinician using the FACE-Q will better understand their patients’ concerns. Such accurate information helps to deliver higher quality care.